33dk Privacy Policy — Our Commitment to Protecting Your Data

33dk.pro ("33dk", "we", "us") treats user privacy as its highest priority. This Privacy Policy explains what personal data we collect, how it is used, and the steps we take to protect it.

This Privacy Policy applies to the 33dk.pro website, mobile app, and all our digital services. By using our platform, you agree to the terms of this Privacy Policy.

We believe data privacy is more than a legal obligation — it is an ethical responsibility to our users. That is why we always collect only the minimum data necessary and use the best available technology to keep it secure.

33dk collects user information through several methods. Below are the three types of data collection we use:

a) Information you provide directly:

• Name, email address, phone number, and date of birth provided at registration.
• Copies of national ID cards, passports, or other documents submitted for KYC verification.
• Payment method details — such as bKash/Nagad/Rocket number or bank account information.
• Information and messages provided when contacting our support team.
• Information provided when participating in surveys or promotional activities.

b) Automatically Collected Information:

• IP address, browser type and version, operating system.
• Activity logs on the platform — such as pages visited and time spent on each.
• Device identifiers and mobile network information.
• Gaming history, betting records, and transaction details.
• Information collected through cookies and similar tracking technologies.

c) Information Received from Third Parties:

• Transaction verification data received from payment processors.
• KYC information verified through identity verification services.
• Risk analysis data received from fraud prevention services.

33dk uses your information only for legitimate, transparent purposes. The table below provides full details:

We never use your data against you. If the purpose of use changes, you will be notified in advance and, where required, your consent will be obtained again.

33dk never sells your personal data or shares it with advertisers. However, information may be shared in specific circumstances to deliver our services:

• Payment Processors: To process transactions with bKash, Nagad, Rocket, and banks.
• KYC Service Provider: With trusted third parties for identity verification purposes.
• Technology Infrastructure: With server and cloud service providers, who are bound by strict confidentiality agreements.
• Law Enforcement Agencies: Based on a court order or valid legal requirement.
• Responsible Gaming Organizations: To assist problem gamblers, using only the minimum necessary information.

For international data transfers, we ensure that the destination country has adequate data protection regulations in place.

33dk uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Essential for core platform functions, including login sessions and security tokens. These cannot be disabled.
• Performance Cookies: Used to understand which pages are most visited and to improve platform performance.
• Functionality Cookies: Remembers your preferred language, theme, and other settings.
• Analytics Cookies: To analyze platform usage statistics — all data is anonymous.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect some platform features.

33dk employs state-of-the-art technology to keep your data secure. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels, preventing interception by any third party.
• AES-256 Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Third-party expert teams conduct regular audits of our systems.
• Firewall & IDS: Active monitoring to detect and prevent unauthorized access and suspicious activity.
• Staff Training: Only authorized personnel are granted limited access to data on a need-to-know basis.

33dk does not retain any data longer than necessary. Retention periods by data type are listed below:

Upon expiry, data is securely deleted or anonymized so that no individual can be identified.

As a 33dk user, you have specific rights regarding your own data. We respect these rights and are committed to helping you exercise them:

33dk strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process using a national ID card or passport.
• If we become aware that we hold personal data belonging to a minor, it will be deleted immediately and the account will be closed.
• Parents with concerns about a child's account are welcome to contact our support team.

33dk reserves the right to update this Privacy Policy as needed. When changes are made, we will notify you through the following methods:

• For significant changes, a notice will be sent to your registered email address.
• A summary of changes will be displayed upon logging in to the platform.
• The date of each update will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page once every three months to stay up to date with our latest policy.

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact our dedicated team:

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority. We are committed to full legal compliance at all times.